Terms of Service

These Terms of Service govern your use of the Fischer Medical Supply website and your purchase of products from Fischer Medical Supply.

By accessing the website, placing an order, or using our services, you agree to these Terms of Service.

Store Operator

This website is operated by Fischer Medical Supply.

Before publishing these Terms, insert the complete legal business name and business address in the Contact Information section below.

Eligibility and Accurate Information

You must provide current, complete, and accurate billing, shipping, payment, prescription, and contact information.

You are responsible for ensuring that information submitted on behalf of a patient, recipient, or cardholder is accurate and that you are authorized to submit it.

We may cancel, delay, or decline an order when information cannot be verified or when we reasonably suspect fraud, unauthorized payment activity, misuse, or a legal or regulatory issue.

Medical Information

Information on this website is provided for general educational and product-information purposes. It is not a substitute for medical advice, diagnosis, or treatment from a qualified healthcare professional.

Always consult an appropriate healthcare professional regarding medical symptoms, treatment options, contraindications, and proper product use.

Use all products according to their labeling, instructions, prescription, and healthcare-provider recommendations.

Prescription Products

Certain products may require a valid prescription or other documentation before shipment.

Submitting an order does not guarantee that the order can be fulfilled. We may request additional information or decline an order that does not satisfy applicable prescription, safety, legal, or regulatory requirements.

Products and Availability

We make reasonable efforts to describe products accurately. Product appearance, packaging, included components, specifications, and availability may change.

We may limit quantities, discontinue products, correct errors, reject orders, or cancel orders where necessary.

If an order is canceled after payment, an applicable refund will be issued to the original payment method.

Prices, Currency, and Taxes

Prices may change without notice.

Your order total will be displayed during checkout. You are responsible for applicable taxes, duties, VAT, customs fees, brokerage charges, and other government or carrier charges unless checkout states that they are included.

For international or multi-currency transactions, your financial institution may use its own exchange rate and may impose foreign-transaction or conversion fees.

Payment Authorization

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment processors to charge the amount displayed at checkout.

We may perform payment verification and fraud screening before accepting or fulfilling an order.

Shipping

Shipping is governed by our Shipping Policy, which is incorporated into these Terms.

Shipping and delivery dates are estimates unless expressly stated otherwise. Delays may occur for reasons outside our direct control.

Cancellations, Returns, and Refunds

Cancellations, returns, and refunds are governed by our Return and Refund Policy, which is incorporated into these Terms.

Refunds are issued to the original payment method. Bank processing times, currency-conversion differences, foreign-transaction fees, and issuer charges are outside our control.

Acceptable Use

You may not use the website:

• For unlawful or fraudulent activity
• To submit false prescriptions, identities, payment information, or claims
  
• To interfere with website security or operation
• To introduce malware or harmful code
  
• To scrape, copy, reproduce, or commercially exploit website content without authorization
• To violate the rights of Fischer Medical Supply or any third party

Intellectual Property

Website content, including text, graphics, photographs, logos, videos, product descriptions, and software, is owned by or licensed to Fischer Medical Supply and is protected by applicable intellectual-property laws.

No content may be copied, reproduced, modified, distributed, or used commercially without written permission, except as permitted by law.

Third-Party Services

The website may use or link to third-party services, including Shopify, payment processors, shipping carriers, and external websites.

We are not responsible for the independent acts, policies, availability, or content of third parties. Your use of a third-party service may also be governed by that party’s terms.

Disclaimer of Warranties

Except for warranties expressly provided with a product and rights that cannot legally be excluded, the website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or free from harmful components.

Limitation of Liability

To the fullest extent permitted by law, Fischer Medical Supply will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or purchase of a product.

Nothing in these Terms excludes liability or consumer rights that cannot legally be limited or waived.

Indemnification

To the extent permitted by law, you agree to indemnify and hold Fischer Medical Supply harmless from third-party claims arising from your unlawful use of the website, fraudulent activity, violation of these Terms, or infringement of another party’s rights.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

Changes to These Terms

We may update these Terms from time to time.

The version published at the time an order is placed will generally govern that order, except where a change is required by law.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

Contact Information

Fischer Medical Supply
Legal business name: Fischer Medical Supply 
Business address: 5400 Atlantis Ct Ste C, Moorpark, CA 93021
Email: info@fischermedicalsupply.com
Phone: (800) 573-1399